Is Billpoint Still Working? Legit or Scam — Honest Review
If you’ve come across Billpoint — a payments and bill-paying app that claims to let you buy airtime, data, electricity tokens, cable TV subscriptions and more — you’re probably wondering:
👉 Is it still working in 2026?
👉 Is Billpoint legit or a scam?
👉 Can you trust it with your money?
This complete, up-to-date review breaks down everything you need to know before using Billpoint — including safety, user experiences, warnings, and whether you should avoid it.
📌 What Is Billpoint?
Billpoint (sometimes marketed as BillPoint.co) is an online payment platform that lets users pay for:
- Airtime and data top-ups
- Electricity bills
- Cable TV subscriptions
- Internet bills
- Other recurring services
The platform appears to be operated (or was at one time marketed) by BillPoint Technology / Blord Group, a business associated with Nigerian entrepreneur Linus Williams (“Blord”).
Bill point app describes itself as an easy way to manage bills and subscriptions via a mobile app or website.
However, there’s a major mix of official claims and user feedback — both positive and negative — which makes its real status questionable.
📊 Is Billpoint Still Working in 2026?
The short answer:
🔹 It may still be live
🔹 But it has major reliability and trust issues based on user reports
Here’s why:
- The Billpoint website and app are still accessible online.
- Some users report occasional app activity or past usage with transactions processed.
- However, recent user feedback on platforms like Trustpilot and app review aggregates shows frequent complaints about transactions failing and no refunds.
This suggests that while the service might still exist technically, its functional reliability and reputation have significantly deteriorated.
🔍 User Reviews & Real Experiences
⚠️ Negative Feedback
Many user reviews — especially recent ones — show serious issues:
❌ Users report spending money on airtime or data that never reflects or is delivered.
❌ Transactions often get stuck “pending” indefinitely.
❌ Money is debited from bank accounts but not credited to the app.
❌ Customer support is difficult to contact, unresponsive, or non-existent.
❌ Some accounts get blocked or “banned” after depositing funds.
For example, reviews on Trustpilot show multiple 1-star ratings where users reported money losses and poor service.
On review aggregators, many complain that money sent doesn’t show in the app or gets lost entirely, and support never helps.
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✔️ Some Positive Feedback (Rare)
A minority of users on some review sites say:
👍 The app interface is easy to use
👍 Payments worked as expected for them
👍 It offered cheaper airtime/data than other platforms
But these positive reviews are far outweighed by negative reports, and some may be spam or incentivized feedback.
🧠 Safety & Legitimacy — What to Make of It
🔎 Evidence Suggesting Use With Caution
Here are the red flags:
✔ Fast growth claims and high user numbers don’t match the quality of reviews
✔ Many transactions seem to fail or not process correctly
✔ Customer support is poor or unreachable
✔ Email addresses are generic and not professional
✔ Social media are hard to verify
✔ Some media warnings label the platform as possibly fraudulent due to hidden ownership and other markers typical of scams
⭐ Technical Signals
On the technical side:
🔹 The website domain has an SSL certificate (basic encryption) — this is normal for all legitimate and scam sites alike.
🔹 WHOIS and registration details are hidden, making legitimacy harder to verify.
🧾 Official Terms & Claimed Services
Billpoint’s own terms of service describe what it claims to offer:
- Ability to pay various bills online
- Service fees for bill processing
- Responsibilities of users and Billpoint
- Account security rules for users
This looks like a normal bill-pay service on the surface.
However, terms and features don’t equal real delivery of services, especially given negative user reports.
🚨 Are There Scam Claims Linked to Billpoint?
Yes. There have been public warnings and allegations:
- Some reviewers call the app “baseless” or “scam.”
- There are anecdotal reports online of money being debited without service delivery.
- At least one online security blog labeled the site with serious red flags and questioned its legitimacy.
In 2025, social media figures also criticized the founder and Billpoint, alleging fraudulent practices — though these are not official legal judgments.
📉 How Billpoint Compares to Other Payment Apps
Unlike trusted digital payment services in Nigeria (such as unified banking apps, established fintech wallets, or verified bill payment services), Billpoint:
❌ Lacks strong institutional backing
❌ Has inconsistent delivery of services
❌ Lacks reliable support
❌ Has multiple unresolved complaints online
In contrast, apps like OPay or PalmPay have established reputations, bank partnerships, and clearer user protections.
📌 So Is Billpoint Legit or a Scam?
🔒 Legitimate? — Not Clearly Verified
While Billpoint functions as a payment app in some sense, it does not show clear evidence of being regulated, fully secure, or consistently trustworthy. The combination of user complaints and hidden ownership structure weakens its legitimacy.
⚠️ Working? — Inconsistent and Risky
You may be able to access the app or make payments, but many users are reporting:
- Transactions not processing
- Funds debited but not credited
- Customer support failures
This means the service might still be operational technically, but users face real risks of losing money.
🚨 Safe? — Only with Caution
Due to inconsistent results and unresolved complaints, it’s not recommended to put large amounts of money into Billpoint or to rely on it for critical payments.
If you choose to try it, use only small, test transactions and keep detailed records — but even this comes with risk.
🛡️ Tips if You Still Want to Try Billpoint
If you decide to use it despite the risks:
✔ Start with small amounts only
✔ Never keep large money stored in the app
✔ Watch transaction status closely
✔ Take screenshots and save receipts
✔ Confirm payments with the destination provider (e.g., your mobile network)
✔ Avoid sharing personal data unnecessarily
But overall, be extremely cautious.
🟡 Final Summary: Is Billpoint Still Working and Safe?
| Question | Answer |
|---|---|
| Is Billpoint still accessible online? | Yes (but functionality may be limited) |
| Is it a trusted bill payment service? | Not reliably — mixed reviews and lots of complaints |
| Is it definitely a scam? | Not proven legally, but many users report losing money |
| Should you use it for important payments? | No — avoid using for significant transactions |
Frequently Asked Questions (FAQs)
1. Is Billpoint still operational in 2026?
It is still technically accessible, but many users report issues with transactions not processing correctly.
2. Can I lose money using Billpoint?
Yes — several users report being debited without receiving airtime, data, or refunds.
3. Does Billpoint have good customer support?
Most reports indicate poor or non-responsive support when users experience problems.
4. Is Billpoint legally regulated in Nigeria?
There’s no clear indication of regulatory authority or verified oversight confirming it operates under Nigerian financial regulations.
5. Should I use Billpoint for paying bills?
It’s safer to use well-known, trusted platforms (banks or established payment apps). Billpoint carries a high risk of failed transactions and loss of funds.